Ideal Financial Center LLC
Business Continuity Plan Disclosure
Ideal Financial Center LLC has developed a Business Continuity Plan on how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this information on our business continuity plan.
Contacting Us -
If after a significant business disruption you cannot contact us as you usually do by phone at (717) 564-7065 or (800) 722-3756 or by e-mail at michael@webifc.com, you should go to our web site at www.webifc.com for alternative emergency contact options.
If you still cannot reach us, you should contact the product manufacturer directly (i.e. annuity issuer, mutual fund company, etc.) or you can contact our broker dealer firm Woodbury Financial Services @ (800) 800-2638 or www.woodburyfinancialservices.com.
If you have a brokerage account you can contact our clearing firm Pershing LLC directly at (888) 367-2563 or www.pershing.com.
Our Business Continuity Plan -
We plan to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm’s books and records, and allowing our customers to transact business. In short, our business continuity plan is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption.
We maintain a back up our important database records in a geographically separate location.
Our broker dealer firm has developed back up and recovery plans for all of its critical technology systems/applications and data -- data is backed up and stored at alternative locations.
Our clearing firm has data system/application back-up and recovery procedures.
Varying Disruptions –
Significant business disruptions can vary in their scope, such as only at our firm, the business district where our firm is located, the city where we are located, or the whole region. Within each of these areas, the severity of the disruption can also vary from minimal to severe. Your orders and requests for funds and securities could be delayed during this period.
In a disruption to only our firm or a building at our firm, we will transfer our operations to a local site when needed and expect to recover and resume business within 24 hours. In a disruption affecting our business district, city, or region, we will transfer our operations to a site outside of the affected area, and recover and resume business within 48 to 72 hours. In either situation, we plan to continue in business and we will notify you how to contact us you through our web site at www.webifc.com. If the significant business disruption is so severe that it prevents us from remaining in business, we will assure our customers prompt access to their funds and securities.
Our broker dealer firm has advised us that its objective is to restore its own operations and be able to complete existing and new transactions within 12 to 24 hours. Our clearing firm has advised us that its objective is to restore its own operations and be able to complete existing and new transactions within 4 hours.
Please note that although we have developed a detailed business continuity plan, we cannot guarantee that we will be successful in achieving recovery in the times noted above.
For more information –
If you have questions about our business continuity planning, you can contact us at (717) 564-7065, ext. 12 or at michael@webifc.com.